Indiana University
  •  
  •  
  •  

Moving or copying messages

Follow the appropriate steps below to move or copy a message using Microsoft Outlook Web Access (OWA):

Outlook Web Access using Internet Explorer

  1. Open the message you want to move or copy.

  2. Click the Move/Copy icon (a yellow folder obscuring a white document behind it, with a blue arrow pointing from the document to the folder), and then choose Move to Folder... or Copy to Folder.... This will open another window that displays a list of folders in your Inbox.

  3. In the Move/Copy Item window, select the folder into which you wish to move or copy the message. For a subfolder, click the + (plus sign) next to the higher folder shown, and the subfolders will appear.

  4. Click either Move or Copy. You can now close the message window and click Check for New Mail to refresh the screen.

Outlook Web Access with a browser other than Internet Explorer

Note: When using a browser other than Internet Explorer, you can move, but not copy, messages to a different folder.

  1. Check the box next to the message or messages you want to move, and then click Move.

  2. Select the radio button next to the desired folder. If the folder is not listed, choose a folder from the drop-down menu next to the final radio button. Click Move.

  3. You can now close the message window and click Check Messages to refresh the screen.

For more information on using OWA, with your Inbox displayed, click ? (the question mark) at the top right.