Classrooms: Getting help

IUB

• Getting the password to access equipment in a media-equipped classroom
  
• Whom to contact about classroom media equipment problems
  
• Classroom Technology Services (help with media-equipped classrooms)
  
• Portable equipment troubleshooting help (Instructional Support Services)

IUPUI

For emergency help with equipment in a classroom, call 317-274-4357.

• Whom to contact for problems with classrooms and equipment

Services and Support

• Accounts and Passphrases
  • Overview
    • Eligibility
    • Logging in at IU
    • Your responsibilities as a computer user at IU
    • Glossary
  • Common tasks and troubleshooting
    • Accounts
    • Quotas
    • Passphrases
    • Account termination
    • IU Address Book listings
    • If you're associated with multiple IU campuses
  • Types of accounts
    • Logging in at IU
    • Email
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    • Printing
    • Research systems
    • Instructional database
    • Other accounts
• Email
  • Overview
    • IU email systems
    • Email at each IU campus
    • Email glossary
  • Common Tasks and Troubleshooting
    • Reading email
    • Problems sending or receiving email
    • Organizing email
    • Using attachments
    • Finding addresses
    • Sending email to groups of people
    • Viruses
    • Junk email
    • Email policies
• Internet, Phone, & Video Connections
  • Internet Connections
    • Registering your computer
    • Ethernet in campus housing
    • Dialing into IU's modem pools
    • Wireless
    • VPN
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    • Dial-up
    • Connecting to the ADS Domain
    • Outside ISPs
    • GreekNet
    • General information
    • Equipment infrastructure
    • Glossary
  • Telephone services
    • Telephone equipment
    • Telephone features and instructions
    • Telephone services in campus housing
    • Wireless and cellular services
    • Rates and billing
    • Operator services
    • Support, repair, and troubleshooting
  • Video
    • Group videoconferencing
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    • Purchasing
    • Resources
• Labs, Classrooms, and Instructional Resources
  • Labs
    • Locations, hours, staffing
    • Available software and hardware
    • Multimedia tools in the Information Commons
    • Adaptive technology
    • Reservations
    • Printing
    • Software installation requests
    • Employment
    • Standards and practices
    • Getting help
  • Classrooms
    • Classrooms and equipment
    • Classroom recording
    • Videoconferencing facilities
    • Software installation requests
    • Facility and system design consulting
    • Getting help
  • Instructional resources
    • Course development and management tools
      • Course management tools
      • Assessment tools
      • Collaboration tools
      • Database server access for instruction
      • Creating your own instructional media/Web materials
    • Materials, media, and assistance for instructors
      • One-on-one consulting
      • Instructional strategies
      • Library technology resources
      • Media collections
      • Media duplicating
      • Funding for instructional technology projects
      • Special resources for your students
      • Geospatial data
• Software and Hardware
  • Software
    • IUware Online
    • Obtaining and licensing software
    • Software on campus
    • Requesting software on UITS shared systems
    • Resources for help with software
  • Hardware
    • Buying hardware
    • Hardware on campus
    • Hardware repairs
    • Disposing of old hardware
• Training and Workshops
  • Instructor-led training
  • Online and self-study training
  • Certification and testing
  • Seminars, lectures, and users' groups
  • Training in adaptive software
  • Training requests
• Web Publishing
  • Central hosting
  • Web development tools
  • Web security and access control
  • Policies
  • Resources and information
  • Web development services
  • Podcasting
• Information Systems
  • Enterprise applications
  • Decision Support Services
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• Scholarly Cyberinfrastructure
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  • Visualization
    • Facilities and services
  • Storage
    • Removable media
    • Long-term centralized storage
    • Temporary centralized storage
    • Slashtmp
• Security and Policies
  • Security
    • Reporting a technology incident
    • Security recommendations
    • Security tools
    • ITSO security bulletins
    • Indiana University Trustees Security Resolution
  • Policies
    • Technology policies at IU
    • Reporting a technology incident
    • E-commerce
    • Institutional and personal information
    • Non-Disclosure Agreement
    • Copyright and fair use

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• Last updated: Tue, 04 Sep 2007