Indiana University
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Imail or Umail accounts and IU LISTSERV lists

Note: On October 29, 2009, UITS began migrating undergraduate student accounts from the IU Webmail (Cyrus) system to the Google-sponsored Umail system. For more, see About the automatic email account migration from IU Webmail (Cyrus) to Umail.

If you migrate to Imail or Umail from a Cyrus/IU Webmail account, UITS generally recommends that you re-subscribe to all LISTSERV mailing lists using your Imail or Umail address (username@imail.iu.edu or username@umail.iu.edu) to avoid potential mail delivery problems.

Receiving LISTSERV messages

You should continue to receive all LISTSERV messages in your new Imail or Umail account as long as you are subscribed to the list from your official IU email address (e.g., username@indiana.edu, username@iupui.edu) and your preferred address is set to deliver to your Imail or Umail account. See Registering your preferred address.

Sending LISTSERV messages

Current students who migrate to Imail or Umail will experience difficulties sending to private LISTSERV lists, since the domain of the new return address will appear as @imail.iu.edu or @umail.iu.edu, instead of @indiana.edu, @iupui.edu, etc.

If you are subscribed to any private LISTSERV lists that allow sending only by subscribed addresses, you will need to re-subscribe as username@imail.iu.edu or username@umail.iu.edu before you can send mail to the list.

List owners determine whether their lists are private or not. If you suspect that your LISTSERV messages are not being delivered, contact the list owner.

Additional Umail options

Umail offers an alternative to re-subscribing to LISTSERV lists: After your Umail account is activated, you can add your official IU email address to your Umail account so you can send messages to private LISTSERV lists to which you are subscribed.

To add your official IU email address (e.g., username@indiana.edu, username@iupui.edu) to Umail, follow these instructions from Google for adding a custom "From" address.

After you have added your address, when you need to send a message to or reply to a message from a private LISTSERV list, select the username@campus.edu address from the drop-down list in the "From:" field before sending your message. Also, select Reply from the same address the message was sent to.